Our Values: The Foundation of Our Business

At Gislen Software, our values are more than just words—they define who we are and guide every decision we make. As a value-driven company, we believe that success is not only measured by financial performance but also by the impact we create for our employees, clients, and the communities we serve.

We are committed to developing high-quality, innovative solutions while fostering a positive work environment, upholding ethical business practices, and contributing to society in meaningful ways. Sustainability and corporate responsibility are integral to our operations, ensuring that we grow while respecting both people and the planet.

Beyond our commitment to quality, our Quality Policy, Environmental Policy, and CSR Policy reflect our dedication to customer satisfaction, professional integrity, sustainability, and social responsibility. These principles ensure we remain a trusted, ethical, and forward-thinking company.

Explore this page to learn more about our values and the commitments that drive us forward.

We want to be a value-based company; therefore, our commitment is as follows:

  • To develop innovative, high-quality solutions.
  • To provide a good working environment
  • To be an ethical business
  • To provide fair returns to our stakeholders
  • To support our local community
  • To respect the environment in all we do

Our values are concluded as follows:

  • We want to provide outstanding high-value value and high-quality solutions
  • We want to offer challenging and interesting opportunities for growth to our self-motivated employees while providing them work-life balance.
  • We are ready to serve, walk the extra mile, and add the finishing touches!

Quality Policy

Gislen Software is committed to delivering high-quality, value-added software solutions and services that exceed customer expectations. Our Quality Policy is built on the following principles:

  1. Customer Satisfaction: Delivering reliable and timely solutions that meet or exceed client requirements while adding value to their business.
  2. Professional Integrity: Upholding professionalism, transparency, ethics, and trust in all interactions with stakeholders.
  3. Continuous Improvement: Proactively enhancing methodologies, practices, and infrastructure to address the evolving needs of customers, employees, and the organisation.
  4. Resource Efficiency: Minimising waste, optimising resources, and reducing our environmental footprint in all operations.

These principles guide our operations and are communicated across the organisation to foster a culture of quality, innovation, and accountability. Quality objectives aligned with this policy are regularly reviewed and updated to ensure relevance and effectiveness.

Environmental Policy

At Gislen Software we want to conduct our business in a way where we strive to reduce our environmental footprint. We should “think green” in all we do.

We will measure our environmental impact and take actions to reduce or compensate with a goal of zero carbon footprint and with a minimum environmental footprint in all other areas. This should ideally be done without compromising on our other business goals!

This may be done in means such as:

  • Avoiding any unnecessary travel; by air, car or any vehicle which uses fossil fuel.
  • Avoid using any unnecessary plastic material; in particular, this applies to non-reusable/non-recyclable/throw away plastic.
  • Reduce the amount of waste our company produces
  • Compost anything biodegradable
  • Recycle as much as possible
  • Reduce our energy consumption by buying energy-efficient appliances
  • Switching off any equipment when it is not required or when it will be a waste of energy to keep it on
  • Increase our use of renewable energy
  • Plant trees to absorb carbon dioxide to compensate for carbon dioxide we produce by our actions
  • Increase our green knowledge and educate our employees
  • Select suppliers and products based on reduced environmental footprint.
  • Communicate our standards to suppliers and demand them to live up to our standard when supplying to us. Verify and ensure that no supplier compromises with this standard
  • Plan, measure and evaluate our actions and learn and reduce our environmental impact

CSR Policy

We want to be a responsible business that meets the highest standards of ethics and professionalism. This in particular, applies for the following areas:

  • Respect the laws of the countries we operate in
  • Honour our internal policies
  • Ensure that all our business operations are legitimate
  • Keep every partnership and collaboration open and transparent
  • Ensure safety and fair dealing
  • Respect our customers and their customers when applicable
  • Anti-bribery and anti-corruption practices
  • Don’t risk the health and safety of our employees and the community.
  • Avoid harming the lives of local and indigenous people.
  • Support diversity and inclusion.
  • Advance the arts, education and community events.
  • Respect the environment in all we do.
  • Alleviate those in need.
  • Encourage our employees to volunteer. They can volunteer through programs organized internally or externally. Our company may sponsor volunteering events from other organisations.